Ranatick cloud solution modules
Online Shop
Ranatick Shop is a completely cloud e-commerce solution, allowing touristic attractions to sell online various services, standalone or in conjunction with other type of sevice to promote an upselling policy.
- Fixed date or open date access tickets
- Subscriptions or ticket carnets
- Additional services, gadgets and merchandising
- Fast validation through QR code
Sales on Maps
Sales on Maps module, an extension of Online Shop module, enables the sale of services selectable on a map, allowing the possibility of offering to customers a detailed service increasing satisfaction and average spending.
- Umbrellas and deck-chairs
- Gazebos and barbecues
- VIP areas
Physical Cashier
The physical cashier module enables the possibility of selling all the services configured in Ranatick to customers physically located at the touristic attraction.
- Simplified configuration and availability management
- Unified statistics for online and offline orders
- Physical Cashier can be either with fiscal value or not
- Fast validation through QR code
Parking
The Parking Module introduces the possibility of selling a parking slot both online and with Physical Cashier. The received QR code, read, read by an enabled reader, drives the gates to be automatically open, drastically reducing human intervention.
- Sell Parking as addon
- Access Control via QR code
- Statistics about sales and gate usages
Food
The Food module introduces the possibility to print food ordering directly in the kitchen and two new extra types: physical buzzers and virtual buzzers. In this way we can use Ranatick for all the food points in our attraction.
- Print ordering directly in the kitchen
- Compatible with physical buzzer of any type
- Virtual buzzers with visualisation on one or more screens
CRM
The CRM module introduces the possibility of handling communication, quotation and order finalisation for schools, companies and groups. All the process is handled within Ranatick and once an order is finalised, the customer will receive a single QR code allowing the access for the whole group.
- Sell service request module
- Make and send quotations
- Fast access with QR code
Store
The Store Module, extension of Physical Cashier Module, introduces warehouse management in Ranatick, together with the use, within the Physical Cashier web interface, of a barcode reader to scan barcodes and add it to the current transaction, realising a purchase experience identical to the ones in a store.
- Barcode scan of sold items
- Warehouse management
- Statistics on item yield
Web Recorder
The Web Recorder module addresses the problem concerning the need to send a communication to Agenzia delle Entrate about the web orders, which is required by law for certain company types. The module automatically records all the orders in a Physical Cashier and takes care of the mandatory communications without the need of any manual intervention.
- Real time order recording
- Daily communication to Agenzia delle Entrate
Post Stay Messages
The Post Stay Messages module let you send a communication to users the day after the visit to your attraction. In this way, not only you can thank them, but you can ask to follow social media channels or even more propose to fill a customer satisfaction form
- Email sending the day after the visit
- Possibility to follow Social Media Channels
- Propose customer satisfaction forms